Developing Performance Indicators for Program Assessment

Performance indicators are a critically important educational tool for programs, both in setting course objectives and to help students understand expectations of their learning by the time they complete the program. As such, performance indicators should be developed through a consensus among the faculty and once assessed, the results should be reviewed to determine what actions should be taken to improve student learning. Improvements should also be considered for the assessment process itself. This session will highlight the experience of a mature program that engaged faculty in the development of performance indicators through the creation of student outcome “Champion Groups.” How the performance indicators are to be monitored throughout the curriculum at varying stages of student development will be described. Further discussions will cover faculty engagement in the assessment process, the details of performance indicator development, suggested plans for their integration throughout the curriculum and best practices.