Samuel J. Cummings III

Samuel Cummings is a Customer Success and Generative AI visionary. He’s globally recognized for revolutionizing how businesses use AI and data science to scale Customer Success operations, driving remarkable outcomes. From St. Louis to London and Sydney, he has shared success stories on data science’s impact on CX and won the 2021 Inspire award at LinkedIn as a CSM. Now, he leads Dataplant, the world’s first Generative AI platform for Customer Success.